Terms of Service
Overview
Throughout this website, "we", "us", and "our" refer to Dr.Sheknit.
By visiting [Website URL], using our website, or purchasing from us, you agree to these Terms of Service and any additional policies linked on our website, including our Privacy Policy, Shipping Information, and Return & Refund Policy.
If you do not agree to these Terms, you should not use our website or purchase from our store.
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services.
Online Store Terms
You agree to use our website and products only for lawful purposes. You may not use our website to violate laws, infringe intellectual property rights, transmit harmful code, interfere with store operations, attempt unauthorized access, or misuse any part of the service.
General Conditions
We reserve the right to refuse service to anyone for any reason where permitted by law.
You may not copy, reproduce, sell, resell, duplicate, exploit, or misuse any part of the website, service, or store content without written permission from us.
Accuracy of Information
We work to keep website information accurate and current, but we do not guarantee that all information is complete, accurate, or up to date at all times.
Product details, pricing, availability, promotions, shipping information, and store content may be updated or corrected at any time.
Modifications to Products, Services, and Prices
Prices and product availability may change without notice. We may modify, suspend, or discontinue any product, service, feature, or website content at any time.
Products and Services
Some products may be available exclusively online and may have limited quantities. We do our best to display product colors, images, sizes, materials, and details accurately, but actual appearance may vary because of screen settings, photography, manufacturing differences, or product updates.
Products are subject to return or exchange only according to our Return & Refund Policy.
Billing and Account Information
You agree to provide current, complete, and accurate purchase, billing, shipping, contact, and account information.
We may cancel, limit, or refuse orders if we suspect fraud, pricing errors, inventory errors, payment issues, shipping restrictions, unauthorized resale, misuse of promotions, or other activity that appears harmful to our store or customers.
If we change or cancel an order, we may attempt to notify you using the email, phone number, billing address, or shipping address provided at checkout.
Payments
Payment must be authorized before an order is processed. Payment services are provided by Shopify and/or selected payment providers.
Your payment information is processed securely. We do not store full payment card details on our own systems.
Shipping, Returns, and Refunds
Shipping, returns, exchanges, failed delivery, damaged items, and refunds are handled according to our Shipping Information and Return & Refund Policy pages. These policies are part of these Terms.
Promotions and Discounts
Promotions, coupon codes, free shipping offers, and discounts may have additional conditions. Offers may be changed, limited, or ended at any time unless otherwise required by law. Discounts may not be combinable.
Optional Tools and Third-Party Services
We may provide access to third-party tools, apps, payment services, shipping services, analytics, advertising tools, or links. These tools and services are provided by third parties and may be subject to their own terms and policies.
We are not responsible for third-party websites, tools, services, content, policies, or practices.
User Comments, Reviews, and Submissions
If you send us reviews, comments, photos, feedback, suggestions, or other submissions, you agree that we may use them for customer service, product improvement, website content, marketing, or business purposes where permitted by law.
You are responsible for ensuring your submissions do not violate third-party rights, contain unlawful content, or include harmful code.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Intellectual Property
All website content, including text, images, logos, graphics, product descriptions, layout, design elements, and brand materials, belongs to Dr.Sheknit or our content providers and may not be used without permission.
Prohibited Uses
You may not use our website or content for unlawful purposes, to solicit unlawful acts, to violate laws or regulations, to infringe intellectual property rights, to harass or discriminate, to submit false information, to upload malicious code, to collect personal information without permission, to spam or scrape, or to interfere with website security.
Disclaimer and Limitation of Liability
To the fullest extent permitted by law, our website, products, and services are provided without guarantees that they will always be uninterrupted, error-free, secure, or meet every expectation.
Dr.Sheknit is not liable for indirect, incidental, special, punitive, or consequential damages related to your use of our website, products, or services, except where such limitation is not allowed by law.
Indemnification
You agree to hold Dr.Sheknit harmless from claims, losses, damages, liabilities, and expenses arising from your misuse of our website, violation of these Terms, violation of applicable law, or violation of third-party rights.
Severability
If any part of these Terms is found to be unenforceable, the remaining parts will continue to apply to the fullest extent permitted by law.
Contact Information
Questions about these Terms can be sent to:
SheKnit Limited
Room 4, 16/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong
sales@sheknit.com